HOW IT WORKS
Our designer's personalised monogram service
DISCUSS YOUR PAINT OPTIONS
After your purchase, our designer will contact you to help you choose from 12 paint colours with photos.
OUR DESIGNER PAINTS YOUR MONOGRAM
Your monogram is expertly hand-painted by our designer with specialist paint for leather and finished with sealant.
YOUR PERSONALISED ITEM IS DELIVERED
Your new personalised item arrives in a white cotton dust bag via tracked delivery and you love it!
FREQUENTLY ASKED QUESTIONS
Typically, this service adds two days to your normal order time. If you have chosen expedited delivery at checkout, then our designer can place a rush on this.
After placing your order, our designer will get in touch within 24 hours to discuss your colour preferences. She can suggest accent colours if you have one colour in mind, or suggest colour pairings to achieve the look you want. See our Monogram Gallery below for inspiration.
Our designer hand-paints your monogram with multiple coats of leather paint before adding two additional coats of sealant. This ensures a long-lasting result and we have not had any customers return to us with paint issues since we started offering this service over a year ago. However, we expect that nothing will last forever, so please contact us if you ever have any issues with your monogram.
All of our monogram orders have been received with delight and we expect that you will love your new personalised item as well. However, personalised items are not eligible for return. If you have any questions or doubts about your order, please feel free to reach out to us via chat/email and would be happy to help!