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    Your privacy is important to us.  Stacy Chan Limited (“We”) are committed to protecting and respecting your privacy.

    This policy (together with our Terms of Use) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.

    For the purpose of the Data Protection Act 1998 (the Act), the data controller is Stacy Chan of Flat 2, Four Belsize Park, London NW3 4ET, United Kingdom

     

    PERSONAL INFORMATION COLLECTION

    We may collect and process the following data about you:

    • Information that you provide by filling in forms on www.stacychan.com (“Our Site”). This includes information provided at the time of creating an account, subscribing to our mailing list, posting material or requesting further services. We may also ask you for information to enter a competition or promotion sponsored by us, and when you report a problem with Our Site.
    • If you contact us, We may keep a record of that correspondence.
    • We may also ask you to complete surveys that we use for research purposes, although you do not have to respond to them.
    • Details of transactions you carry out through Our Site and of the fulfilment of your orders.
    • Details of your visits to Our Site including, but not limited to, traffic data, location data, weblogs and other communication data, whether this is required for our own billing purposes or otherwise and the resources that you access.
    • Your name, email, billing and delivery address(es), and phone number
    • If you create an account with us, your username and password
    • If you purchase product(s) from us, your payment card details
    • Your browsing history and activities
    • Your shopping preferences

     

    YOUR IP ADDRESS

    We do not knowingly collect information from any unsupervised person who is not an adult (ie. age 18 or over). If you are not an adult you should not submit any information about yourself unless you are acting under the supervision of an adult and have consent. We may collect information about your computer, including where available your IP address, operating system and browser type, for system administration. This is statistical data about our users’ browsing habits, pages viewed, actions and patterns, and does not identify any individual.

     

    COOKIES

    Most internet browsers are automatically set up to accept cookies. Our Site uses cookies to distinguish you from other users of Our Site. This helps us to provide you with a good experience when you browse our website and also allows us to improve Our Site.

    We use information held about you in the following ways:

    • To ensure that content from Our Site is presented in the most effective manner for you and for your computer.
    • To provide you with information, products or services that you request from us or which we feel may interest you, where you have consented to be contacted for such purposes.
    • To carry out our obligations arising from any contracts entered into between you and us.
    • To notify you about changes to our service.

    We will not share your information with third parties.  We will take all reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information in accordance with this Privacy Policy.

     

    CROSS-BORDER DATA TRANSFERS

    Information that Stacy Chan Limited collects may be stored and processed in and transferred between any of the countries in which We operate to enable the use of the information in accordance with this Privacy Policy.

    In addition, information that you submit for publication on Our Site will be published on the internet and may be available around the world.

    You agree to such cross-border transfers of personal information.

     

    STORING YOUR PERSONAL DATA

    All information you provide is stored on secure servers. Any payment transactions will be encrypted using 256-bit SSL technology. Where we have given you (or where you have chosen) a password which enables you to access certain parts of Our Site, you are responsible for keeping this password confidential.

    No transaction on the internet may yet be considered completely secure. We shall always take steps to protect your personal data, please however be aware the security of your data transmitted to Our Site cannot be guaranteed and that any transmission must be at your own risk. We will use strict procedures and security features to try to prevent unauthorised access.

     

    DISCLOSURE OF YOUR INFORMATION

    We may disclose your personal information to third parties if we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our Terms of Use or to protect the rights, property, or safety of our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.

     

    YOUR RIGHTS

    You have the right to ask us not to process your personal data for marketing purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data. You can also exercise the right at any time by contacting us at info@stacychan.com.

    Please note that any links from Our Site to other websites will not be subject to our Privacy Policy.  These websites have their own policies and we do not accept any responsibility or liability for the practices of third parties.

     

    ACCESS TO INFORMATION

    The Act gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act. Any access request may be subject to a statutory fee of £10 to meet our costs in providing you with details of the information we hold about you.

     

    CHANGES TO OUR PRIVACY POLICY

    Any changes we may make to our Privacy Policy in the future will be made on this page.  You should check this page occasionally to ensure you are familiar with any changes.

     

    CONTACT

    Questions, comments and requests regarding this privacy policy or Stacy Chan Limited’s treatment of your personal information are welcomed and should be addressed to info@stacychan.com.