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    Your privacy is important to us.  Stacy Chan Limited (“We”) are committed to protecting and respecting your privacy.

    This policy (together with our Terms of Use) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.

    For the purpose of the Data Protection Act 1998 (the Act), the data controller is Stacy Chan of Flat 2, Four Belsize Park, London NW3 4ET, United Kingdom

     WHAT WE DO WITH YOUR INFORMATION

    When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, We collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information”.

     

    We collect Device Information using the following technologies:

    - “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.

    - “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

    - “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site.

     

    When you make or attempt to make a purchase from our store, as part of the buying and selling process, We will collect personal information such as your name, address, mobile phone number, email address and credit card details. We refer to this information as “Order Information”.

     

    When We talk about “Personal Information” in this Privacy Policy, We are talking both about Device Information and Order Information.

     

    We use this information for products and services provision, authentication and identification, billing, research and customer contact. We use the Order Information that We collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations).

     

    Additionally, We use this Order Information to:

    - Communicate with you;

    - Screen our orders for potential risk or fraud; and

    - When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

     

    We use the Device Information that We collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

     

    Stacy Chan Limited does not rent, sell or share personal information about you with other companies except to provide products or services you’ve requested or when We have your permission.

     

    SHARING YOUR PERSONAL INFORMATION

    We only share your Personal Information with third parties to help us use your Personal Information, as described above. For example, We use Shopify to power our online store--you can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy. We also use Google Analytics to help us understand how our customers use the Site -- you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

     

    We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information We receive, or to otherwise protect our rights.

     

    BEHAVIOURAL ADVERTISING

    As described above, We may use your Personal Information to provide you with targeted advertisements or marketing communications We believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

     

    You can opt out of targeted advertising by using the links below:

    - Facebook: https://www.facebook.com/settings/?tab=ads

    - Google: https://www.google.com/settings/ads/anonymous

     

    Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.

     

    CONSENT

    When you provide Stacy Chan Limited with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, We imply that you consent to our collecting it and using it for that specific reason only.

     

    You may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information anytime, by contacting us at customercare@stacychan.com or by mail to Stacy Chan Limited, Flat 2, 4 Belsize Park, London NW3 4ET.  

     

    DISCLOSURE

    Stacy Chan Limited will only disclose your personal information if We are required to do so, by law (to investigate, prevent or take actions regarding illegal activities, suspected fraud or otherwise) or if you violate the Terms of Use.

     

    SHOPIFY

    The Stacy Chan Limited online store is hosted on Shopify Inc. This service provides us with the online e-commerce platform that allows us to sell our products and services to you. Your data is stored through Shopify’s data storage, databases and the general Shopify application. The security of your information is very important to them and they store your data on a secure server behind a firewall.

    All information you provide is stored on secure servers. Any payment transactions will be encrypted using 256-bit SSL technology. Where We have given you (or where you have chosen) a password which enables you to access certain parts of Our Site, you are responsible for keeping this password confidential.

    No transaction on the internet may yet be considered completely secure. We shall always take steps to protect your personal data, please however be aware the security of your data transmitted to Our Site cannot be guaranteed and that any transmission must be at your own risk. We will use strict procedures and security features to try to prevent unauthorised access.

     

    THIRD-PARTY SERVICES

    In general, the third-party providers used by Stacy Chan Limited will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.  

     

    However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions. For these providers, we recommend that you read their privacy policies so you can understand the how your personal information will be handled by these providers.  

     

    Please note that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. If you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

     

    As an example, if you are located in the United Kingdom and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.

     

    Once you leave the Stacy Chan Limited website or are redirected to a third-party website or application, you are no longer governed by the Stacy Chan Limited Privacy Policy or Terms of Use. 

     

    LINKS

    When you click on links on our store, they may direct you away from our website. We are not responsible for the privacy practices of other websites and encourage you to read their individual privacy statements.

     

    SECURITY

    The security of your personal information is very important to us. We take reasonable precautions to protect it and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed. However, no method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security. If you have any questions about security, please email us at customercare@stacychan.com.

     

    COOKIES

    The following are a list of the cookies that are in use on the Stacy Chan Limited website. You may choose to opt out of cookies if you prefer.

    NAME

    PURPOSE

    DATA KIND

    SESSIONAL/ON-GOING

    _session_id,

    Allows Shopify to store information about your session (referrer, landing page, etc.)

    Unique Token

    Sessional

    _shopify_visit

    Used by our website provider’s internal statistics tracker to record the number of visits (82-86)

    No Data Held

    Persistent for 30 minutes from the last visit

    _shopify_uniq

    Counts the number of visits to a store by a single customer

    No Data Held

    Expires midnight (relative to the visitor) of the next day

    cart

    Stores information about the contents of your cart

    Unique Token

    Persistent for 2 weeks

    -secure-session_id

    Stores session information for the checkout process

    Unique Token

    Sessional

    storefront_digest

    If the shop has a password, this is used to determine if the current visitor has access

    Unique Token

    Indefinite

     

    DO NOT TRACK

    Please note that We do not alter our Site’s data collection and use practices when We see a Do Not Track signal from your browser.

     

    YOUR RIGHTS

    If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

     

    Additionally, if you are a European resident we note that We are processing your information in order to fulfill contracts We might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.

     

    DATA RETENTION

    When you place an order through the Site, We will maintain your Order Information for our records unless and until you ask us to delete this information.

     

    AGE OF CONSENT

    By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

     

    CHANGES TO THIS PRIVACY POLICY

    We reserve the right to modify this privacy policy at any time, so please review it frequently. If We make material changes to this policy, We will notify you here that it has been updated, so that you are aware of what information We collect, how We use it, and under what circumstances, if any, We use and/or disclose it. Changes and clarifications will take effect immediately upon their posting on the website.

     

    If Stacy Chan Limited is acquired or merged with another company, your information may be transferred to the new owners so that We may continue to sell products to you. In the event of this happening We will notify you in advance by email.

     

    QUESTIONS AND CONTACT INFORMATION

    Any questions or complaints relating to this Privacy Policy should be directed to customercare@stacychan.comor by mail to Privacy Compliance, Stacy Chan Limited, Flat 2, 4 Belsize Park, London NW3 4ET.